Speaking to investors at a Morgan Stanley conference, Altman
said the AI company will focus on building a platform that sells APIs to others
and creates killer apps like ChatGPT.
Since its launch in November, ChatGPT's popularity has
surged as traffic to the site hit more than 1 billion visits, up from 616
million in January, according to Similarweb estimates. OpenAI has launched a
subscription tier of ChatGPT where users can pay $20 (approx Rs. 1600) per
month for more reliable services.
The Microsoft-backed company is working with enterprise
clients to train its models in particular domains and has effectively reduced
hallucinations, incidents when an AI system confidently gives a response that
is factually incorrect, according to Altman.
Management consultancy Bain & Company, has struck a
global services partnership with OpenAI, enabling Bain to embed AI in its
client operations.
Enterprises that work with OpenAI can use their data and
make a copy of the model to alleviate data safety concerns. Coca-Cola, for
example, is working with OpenAI and Bain to use OpenAI's ChatGPT and DALL-E
platforms to create personalized ad copy, images, and messaging.
Altman, a veteran entrepreneur and investor, said the
company should be valued by investors as a firm to achieve the goal of general
artificial intelligence.
Individual users should also have more control over how the
AI works, Altman added. The company said last month it is developing an upgrade
to its chatbot that users can customize to address concerns about bias in
artificial intelligence.
"We'll launch more things soon that give users
additional control on the system to behave this way or that way."
Altman acknowledges the AI system cannot achieve 100 percent
accuracy, and he said he expects applications including AI doctors and AI
lawyers to emerge on people's phones soon. © Reuters
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