Under their AI partnership, Naver, the country’s top online
and search engine operator, will receive data related to semiconductors from
Samsung to create a generative AI, which will then be further enhanced by
Samsung.
Once developed, the AI tool, available in Korean, will be
used by Samsung’s Device Solutions (DS) division, which includes its
semiconductor business, people familiar with the matter said on Sunday.
The two partners aim to unveil the AI tool as early as
October, sources said.
After field tests, Samsung plans to widen the use of the
enterprise generative AI tool to other businesses within the company, including
the Device eXperience (DX) division, which oversees the company’s smartphone
and home appliance businesses, one of the people said.
Through the collaboration, Samsung will secure an in-house
AI tool that can improve the company’s productivity while preventing the
potential leak of sensitive business secrets that could occur using platforms
developed by other companies.
Naver, for its part, will enhance its chances of
successfully entering the global enterprise AI market, sources said.
TAILORED TO KOREAN SERVICES
One of the key strengths of the Samsung-Naver AI chatbot is
that the tool is available in Korean.
Naver Cloud, the artificial intelligence unit of Naver
Corp., said in February it will launch a new hyper-scale AI platform,
HyperCLOVA X, an upgrade to its earlier version of HyperCLOVA, in July with a
view to creating an AI ecosystem tailored to Korean services.
Naver said HyperCLOVA X, which learned 6,500 times more
Korean words than ChatGPT, developed by Microsoft-backed OpenAI, will better
understand and more accurately respond to prompts in Korean than English-based
tools.
Kyung Kye-hyun, president and chief of Samsung’s semiconductor
business, recently said via his social network services that “AI data are
processed largely in English in advanced countries. Non-English-speaking
countries such as Korea are being marginalized in utilizing generative AI
tools.”
Naver Chief Executive Choi Soo-yeon has also said one of the
company’s major business goals is to provide customer-centric services that
better address problems facing Korean enterprises.
In early February, Naver said it will unveil a beta version
of its AI-powered search engine, SearchGPT, in the first half of this year.
Naver plans to make its corporate-use generative AI tools
available worldwide by combining its existing collaborative business services
including LINE WORKS and NAVER WORKS with HyberCLOVA X by the end of this year.
JOINT WORK ON AI CHIPS
Samsung and Naver also plan to unveil AI chips in the second
half of this year to compete with the likes of Nvidia Corp.’s graphics
processing unit (GPU), which powers AI platforms.
In December, the two Korean companies said they’re working
on next-generation AI chips optimized for hyper-scale AI platforms.
When developed, the AI chips will replace the Nvidia chips
currently used in Naver’s AI platforms.
According to market researcher Gartner, the global AI chip
market is forecast to grow to $70 billion by 2025 from $23 billion in 2020.
Samsung’s move to develop an in-house AI chatbot comes
months after one of its engineers accidentally leaked internal source code, a
business secret, by uploading it on ChatGPT to check it for technical errors.
Earlier this month, Samsung said it is banning its DX
division employees from using ChatGPT, Google Bard, Bing AI chatbot and other
generative AI tools on their desktop computers, tablets and smartphones at
their workplace.
Samsung, the world’s largest memory chip and smartphone
maker, is the latest big Korean company to publicly express concerns about the
use of generative AI tools and privacy fears.
In Korea, SK Hynix Inc., the world’s second-largest memory
chipmaker, and POSCO Holdings Inc., Korea’s top steelmaker, have already banned
their employees from using generative AI chatbots at work.
Some Wall Street banks, including JPMorgan Chase & Co.,
Bank of America Corp. and Citigroup Inc., have either banned or restricted the
use of ChatGPT and other generative AI platforms.