An explosion of interest in generative AI and its chatbot applications has sparked fears over job destruction, similar to those that emerged when the moving assembly line was introduced in the early 1900s and after mainframe computers in the 1950s.
However, the study produced by the International Labour
Organization concludes that: "Most jobs and industries are only partially exposed
to automation and are thus more likely to be complemented rather than
substituted by AI."
This means that "the most important impact of the
technology is likely to be of augmenting work", it adds.
The occupation likely to be most affected by GenAI - capable
of generating text, images, sounds, animation, 3D models, and other data - is clerical
work, where about a quarter of tasks are highly exposed to potential
automation, the study says.
But most other professions, like managers and sales workers,
are only marginally exposed, it said.
Still, the UN agency's report warned that the impact of
generative AI on affected workers could still be "brutal".
"Therefore, for policymakers, our study should not read
as a calming voice, but rather as a call for harnessing policy to address the
technological changes that are upon us," it said.
© Reuters