In a formal communication to customers, GTBank announced that the system upgrade will commence on Friday, October 11, 2024. As a result, all GTBank branches throughout Nigeria will close earlier than usual, at 12:00 p.m. on that day. The branches will remain closed over the weekend, with normal operations resuming on Monday, October 14, 2024, at 9:00 a.m.
Additionally, GTBank has cautioned customers about possible interruptions to its digital banking services, including mobile and online platforms. This service disruption is anticipated to occur from 10:00 p.m. on Sunday, October 13, until 9:00 a.m. on Monday, October 14, 2024.
The bank has stressed that this system upgrade is essential for delivering more secure, reliable, and efficient banking services. GTBank has assured its customers that these disruptions are temporary and expressed gratitude for their understanding and cooperation during this transition.
This initiative highlights GTBank’s dedication to utilizing technology to enhance its services and improve overall customer satisfaction.
Customers are encouraged to stay connected with the bank’s communication channels for further updates.