Mr. Dinesh Balsingh, the Chief Executive Officer of Airtel Nigeria, conveyed the company's appreciation for the decision to permit a tariff increase of up to 50 percent across various services. He emphasized that this move highlights the regulator's dedication to promoting sustainability and attracting investment within the telecommunications sector to enhance service delivery.
He stated, “the tariff adjustment reflects a balanced approach to ensuring the sustainability of the telecommunications sector while safeguarding the interests of consumers.”
Balsingh further noted that the necessary price increase is vital for the industry's survival and ongoing growth, enabling telecom operators to invest in network infrastructure, broaden coverage, and provide enhanced products and services that cater to the changing demands of customers.
Airtel Nigeria is steadfast in its mission to bridge the digital divide by delivering reliable and affordable telecommunications services. With Nigeria's dynamic economy and diverse population, the company believes that the NCC's decision fosters an environment ripe for innovation and growth, ultimately benefiting both consumers and the industry, as stated by Balsingh.
“We are confident that this development will pave the way for even greater advancements in telecommunications services across the country. Our focus remains on providing exceptional customer satisfaction while contributing to the long-term sustainability of the industry,” Balsingh added.
He also mentioned that as part of Airtel Africa, which operates in 14 countries across the continent, Airtel Nigeria reaffirms its commitment to the Nigerian market and its crucial role in shaping the future of connectivity and digital services.