At the NextGen Tourism Business Expo in Gaborone, Botswana made it clear that its vision for tourism extends well beyond recovery. The Botswana Tourism Organisation (BTO), under the leadership of Acting CEO Justice Ofentse, used the platform to articulate a forward-looking agenda—one that frames tourism as a catalyst for economic diversification, social inclusion, and long-term sustainability.

Over the past few years, Botswana’s tourism sector has demonstrated extraordinary resilience. Official data show that in 2023 the country welcomed 1,183,432 international visitors, a milestone that underscores its strong rebound from the pandemic’s disruption. Industry projections for 2025 suggest that arrivals could exceed pre-COVID levels, buoyed by strategic market engagement and renewed investor confidence.

This rebound is not limited to Botswana’s traditional strongholds in North America and Europe. While arrivals from the United States, Germany, France, and Canada have already surpassed 2019 figures, the country is now intensifying outreach to high-growth markets such as India, China, Israel, and the Gulf states. These emerging markets, increasingly drawn to Africa’s blend of luxury, wildlife, and cultural authenticity, are seen as key to Botswana’s next growth phase.

A particularly notable driver of this resurgence is intra-African travel. Between 2021 and 2023, arrivals from other African countries reportedly tripled—an indication that regional tourism is fast becoming a central pillar of Botswana’s visitor economy. This trend not only strengthens the case for enhanced continental mobility but also positions Botswana as a potential hub for multi-country itineraries across Southern and Eastern Africa.

The NextGen Expo itself served as more than a post-pandemic victory lap. It was a working forum focused on policy innovation and structural reform. Ofentse outlined four strategic levers to sustain momentum:

  1. Market and product diversification
  2. Visa reform
  3. Enhanced air connectivity
  4. Sharper, data-driven destination marketing

Together, these priorities target long-standing barriers that have limited Botswana’s accessibility and visitor engagement. Ofentse emphasized that simplifying visa procedures would be a “direct enabler” for attracting new markets, while investments in air routes and airline partnerships could make Botswana more competitive in regional and global circuits. Market diversification, he noted, must move beyond the traditional safari narrative to highlight cultural tourism, conservation experiences, community-led travel, and events-based products.

“Botswana’s strength lies in the harmony of our land, people, culture, and values,” Ofentse told delegates. He urged the industry to reimagine tourism as “a relationship, not a transaction”—a call to position Botswana not just as a destination to visit but as a place to connect and return to.

The event also spotlighted Botswana’s growing focus on business events and meetings tourism as tools for economic spread. By hosting more international expos, conferences, and conventions, the government aims to stimulate investment, fill seasonal gaps in visitor flows, and distribute tourism benefits more evenly across regions and communities.

For operators and investors, the implications are immediate and promising. Better connectivity and streamlined entry processes would unlock access to priority markets, while new products and marketing campaigns create opportunities for SMEs and experience-based enterprises. International tour operators stand to benefit from the dual growth of long-haul and regional demand, positioning Botswana as a key component in Africa’s expanding circuit of cross-border tourism.

Still, stakeholders will be watching closely for tangible follow-through. Upcoming data releases will confirm whether the 2023 momentum is holding, while future announcements on visa policy, airline partnerships, and marketing initiatives will indicate whether the strategic shift outlined at NextGen is materializing into measurable outcomes.

Ultimately, Botswana’s message from Gaborone was as focused as it was forward-looking: tourism is no longer just about recovery—it is about redefinition. The challenge now lies in translating this vision into the infrastructure, partnerships, and policy execution that will sustain not only Botswana’s growth but that of the wider African tourism ecosystem.