...as Business Rebalancing Drives Growth
According to the company, business mix rebalancing,
alongside enhanced promotional discipline, was a meaningful driver of economic
improvement experienced throughout 2020, as the brand continues its progress
towards profitability.
“While 2020 has been
a challenging year operationally with COVID-19 related supply and logistics
disruption, it has been a transformative one for our economic model, as we
firmly put the business on track towards breakeven .We continued to make
significant strides towards profitability during the fourth quarter of 2020.
Gross Profit after Fulfillment expense reached a record €8.4 million during the
quarter. In parallel, efficiencies across the full cost structure allowed us to
decrease Fulfillment, Sales & Advertising and General & Administrative
expenses (excluding share-based compensation) by 18%, 34% and 36% respectively,
year-over-year. As a result, Adjusted EBITDA loss contracted by 47%
year-over-year, reaching €28.3 million. In addition, we raised approximately
€203 million in a primary offering in December 2020,” commented Jeremy Hodara
and Sacha Poignonnec, Co-Chief Executive Officers of Jumia.
As contained in the report, Total Payment Volume on JumiaPay
reached €59.3 million, increasing by 30% year-over-year. On-platform TPV
penetration increased from 15.6% of GMV in the fourth quarter of 2019 to 25.7%
of GMV in the fourth quarter of 2020. JumiaPay Transactions increased by 10%
from 2.4 million in the fourth quarter of 2019 to 2.7 million in the fourth
quarter of 2020. Overall, the report showed that 33.1% of orders placed on the
Jumia platform in the fourth quarter of 2020 were paid for using JumiaPay.
Jumia’s annual active consumers reached 6.8 million in the
fourth quarter of 2020, up 12% year-over-year with continued growth in both new
and returning customers. This cascaded to increased sales on the platform, as
Jumia’s 2020 Black Friday sales records surpassed that of the previous year.
The platform recorded 1.5 billion page views, up 34% when compared to 2019,
while video content registered almost 100 million views, 3 times higher
compared to the 2019 event. The report showed that more than 41,500 sellers
participated in the 2020 event, with the top 20 sellers registering 141% growth
in items sold in the 2020 Black Fridays compared to the same period in 2019.
The brand also recorded impressive figures on platform
monetization. As contained in the report, Jumia Logistic service which was
opened to third parties in 2020, shipped almost half a million packages on
behalf of more than 270 clients.
According to the report, Jumia is also making meaningful
progress in the reduction of the overall rate of Cancellations, Failed
Deliveries and Returns (CFDR). “The CFDR rate as a percentage of GMV improved
from 30% in 2019 to 25% in 2020. The CFDR rate as a percentage of Orders
improved from 22% in 2019 to 16% in 2020. The CFDR rate is typically lower when
expressed as a percentage of Orders than GMV as higher average item value
orders tend to show higher CFDR rates. As a result of the significant
improvement in CFDR ratios, year-over-year trajectory of GMV and Orders after
CFDR compares favorably vs pre CFDR. GMV was down 19% in 2020 while GMV after
CFDR was down 12% and Orders increased by 5% while Orders after CFDR increased
by 14% over the same period,” The report read.
The company also stated that General & Administrative
expenses, excluding SBC, reached €21.8 million, down 36% on a year-over-year
basis. This significant decrease was attributable to staff costs savings as a
result of the portfolio optimization and headcount rationalization initiatives
launched in the fourth quarter of 2019, alongside a decrease in professional
fees, including legal expenses.
Jumia also reported operating loss of €40.0 million in the
fourth quarter of 2020, while Adjusted EBITDA loss was €28.3 million,
decreasing by 35% and 47% on a year-over-year basis respectively.
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