He said: “We are constantly driven to ensure our customers
enjoy our services and are always looking to offer innovative ways to give them
better control and improved customer support. The Enhanced Decoder Notification
functionality is another way we are delivering on this promise.”
This EDN functionality which will be activated on March 19,
2021, refers to a set of icons that appear on the screen containing valuable
information like how many viewing days are left before a customer’s next
payment is due, the latest special offers and discounts, as well as information
on new content, campaigns and upcoming celebrations.
Customers can access this information by pressing the “okay”
button on their remote, followed by “messages” on the menu bar and then use the
arrow keys to scroll through the different messages.
Mabutho added that
with the new EDN service, customers will have fewer interruptions whilst
viewing.
GOtv Nigeria continues to position itself as one of Africa’s
most accessible sources of family entertainment. The Enhanced Decoder
Notification functionality will be activated on Friday, 19th March 2021.
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