Shoprite, the largest grocery retailer in Africa with over
500 stores and 20 million customers across the continent, along with dunnhumby,
the global leader in Customer Data science, today announced the renewal of
their partnership in Africa, which began in 2013.
As Shoprite continues to evolve their business to better
serve customers, with the introduction of the Xtra Savings cards and their
continued commitment to low prices and personalising the customer experience
the retailer has chosen to renew their agreement with global Customer Data
Science leader dunnhumby.
“This partnership is part of Shoprite’s commitment to be a
customer-led organisation,” said Pieter Engelbrecht, CEO for Shoprite. “We
continue to innovate and leverage new technology to meet consumer expectations,
and over the last eight years dunnhumby has worked alongside us to ensure that
we in the African market benefit from world-class data science and
personalisation. This enables us to deliver the best possible shopping
experiences for our customers.”
“We’re delighted to continue our partnership with Shoprite,”
said dunnhumby’s Chief Client Officer, Marc Fischli. “We look forward to
continuing to drive sustainable growth and loyalty for Shoprite and their Fast
Moving Consumer Goods partners, through helping them continue to make the best
decisions for customers.”
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