- OkHi’s smart addressing technology has been launched on Quickteller, Interswitch’s payments and digital commerce service.
- Interswitch customers will receive an OkHi address allowing them access to larger wallets, faster loans and an improved delivery service.
- OkHi’s product increases the speed of verification by 4x, while reducing the cost by 52%.
- It is estimated lack of proper addressing system costs the Nigerian economy $3 billion a year in inefficiency
Founded in Kenya in 2014, OkHi provides digital address
verification to financial services, tackling a problem space that is holding
back growth and stifling access to credit for millions of Nigerians. OkHi’s
smart addressing technology makes it easy for financial services to verify
their customer’s address through their smartphone, replacing the need for
utility bills or physical visits.
Following the launch, Interswitch will provide all of their
customers an OkHi address, providing them access to larger wallets, faster
loans and improve last-mile delivery through Quickteller’s Citimart and Global
Mall. In addition, Quickteller customers with an OkHi address will be able to
use it for personal purposes or with other delivery services – helping to make
daily tasks easier.
The unique technology provides an alternative to existing
KYC and paper-based processes, facilitating a more seamless digital service,
helping to reduce onboarding times and lower operating costs.
With the accelerating digital adoption in Nigeria, and its
transformation of the way people interact, OkHi’s arrival is well timed. In a
recent pilot with Stanbic IBTC, OkHi proved that it could increase the accuracy
of address verification by 29%, increase the speed by 4x and reduce the cost by
52%.
Timbo Drayson, CEO and Founder of OkHi said: “At OkHi, we
have developed the first solution in the world that can collect an extremely
accurate address and verify it through a smartphone. To have Interswitch
launching us to millions of people, via Quickteller, gives us an incredible
platform to tackle financial inclusion in Nigeria.”
Commenting on the announcement, Chinyere Don-Okhuofu,
Interswitch Group’s Divisional CEO for Industry Ecosystem, said: “At
Interswitch, we take our customers and their evolving needs seriously and we
are committed to identifying opportunities to unlock economic value for
Africans. This partnership with OkHi is built on the need to digitize and
simplify the existing address verification system thereby dealing with another
significant barrier to financial services growth across Africa’.”
According to OkHi, it is estimated that the lack of
addressing costs the Nigerian economy $3 billion a year in inefficiency.
Without an addressing system, it is very difficult for financial services and
businesses to know where their customer actually lives.
Today, the process is manual; financial services either
check utility bills, which are often inaccurate and unreliable, or send a human
agent to the address, which is expensive and slow. When a customer relocates,
the address is then out of date. Ultimately, if a financial service provider
cannot verify where a customer lives, there is a limit to the services they can
provide the person.
OkHi will be going live with other prominent customers in
the neo banking and mobile lending space as they look to play their part in
Nigeria’s digital transformation.