Transcorp Hilton Abuja, the flagship hotel of leading hospitality brand Transcorp Hotels Plc., has won Booking.com’s Traveller Review Award 2022.
We learnt that the award celebrates businesses that
consistently exceeded travellers’ expectations, having earned great traveller
reviews.
“We are honoured to receive this award which highlights
Transcorp Hilton Abuja as consistently delivering quality experiences while
navigating changing guest expectations during a pandemic.
“Our ability to evolve and adapt to changing guest
preferences has been key to making our hotel a top destination for business and
leisure travellers, as well as locals who want a luxurious hospitality
experience.”
“We remain committed to providing exceptional services
across all our touch points,” the Transcorp Hotels Plc MD/CEO added.
According to an Award letter signed by Glenn Fogel,
President & Chief Executive Officer of Booking.com, the Dutch Online Travel
Agency said it understood how difficult it is to exceed the expectations of
travellers.
“We know that’s never easy — let alone amid a global
pandemic. It takes a lot of hard work, vision, coordination, and attention to
detail, and you’ve excelled,” said Fogel.
Transcorp Hotels Plc. has always maintained that its mission
is to redefine hospitality standards in Africa and the company has been doing
this through innovation and exceptional services as it creates value for its
customers and other stakeholders.
The company is developing a word-class event center at
Transcorp Hilton Abuja, as it seeks to increase its market share in the
conference and events space.
Transcorp Hotels Plc is also working on a lifestyle center
in Lagos that will rival the best of its kind globally.
As part of its continuous expansion plans, the hospitality
giant is planning developments in Lagos and Port Harcourt, even as it continues
to build its online accommodation booking platform Aura by Transcorp Hotels,
where guests can book both hotels and short let homes.
Transcorp Hotels Calabar is also currently being upgraded to
maintain the high standards the hospitality brand is known for.
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