Immigration Introduces Passport Tracking System for Improved Services

The Nigeria Immigration Service (NIS) said it has introduced a tracking system for the monitoring of statuses of passport applications by applicants.

The acting comptroller general of NIS, Isah Idris, who disclosed this during a brief media interaction on Saturday evening, said the initiative is part of the agency’s efforts toward sustaining transparency and accountability in the passport issuance process.

Mr Idris said since the launch of the online appointment system by the agency, the allegations of corruption and harassment against his personnel have significantly reduced. This is even as he appealed to Nigerians to always stick to the rules and “stop inducing our officers.”

He said: “Like parcels sent through logistic companies or visa applications, we have introduced a tracking system so that people can stay in the comfort of their rooms and know the status of their passport applications.

“You don’t need to offer anyone any kobo. All that you need to do is to log into our website on www.trackimmigration.gov.ng, upload the required details and see an immediate response on the status of your passports.”

Significance of the initiative

According to Mr Idris, the new initiative is part of the efforts to phase out human interactions, saying the rowdiness and delay in the passport issuance would soon be a thing of the past.

He said the best method to address the inadequacies identified with the production process is the deployment of technology and pleaded with Nigerians to always apply for their passport before its expiration or “only when they need it.”

He added that other measures are being put in place to resolve all the challenges identified with passport application in Nigeria, saying the challenges currently being experienced are results of combined problems of the coronavirus disease, foreign exchange scarcity, national identity number validation, among others.

May 23, 2022