Chris Bilello, Vice President, Business Solutions Development, Konica Minolta |
Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) is pleased to announce it has been named a ‘Leader’ in Managed Print Services by Quocirca. The industry analyst’s Managed Print Services, 2022 report recognizes Konica Minolta’s Intelligent Connected Workplace (ICW) portfolio of hardware and solutions and its ability to deliver integration across the entire workplace ecosystem.
With many organizations fully embracing the flexibility and
stability of hybrid working models post-pandemic, managed print services are
more important than ever in ensuring cost reductions, IT security,
sustainability and efficiency. In its report, Quocirca states, “Partnering with
businesses of all sizes, Konica Minolta’s 360-degree hybrid approach has
evolved by combining the company’s global expertise with local market insight
and extensive vertical market knowledge. This has enabled the company to design
and build solutions that can be easily scaled to address the differing needs of
organizations operating across the globe, irrespective of size or market.”
“Managed Print Services have become an essential cornerstone
of secure, cloud-based digital workflows that empower flexible and remote
working, and Konica Minolta’s comprehensive offering – spanning digital, print,
IoT, artificial intelligence and augmented reality solutions – has helped
businesses large and small transform into Intelligent Connected Workplaces,”
said Chris Bilello, Vice President, Business Solutions Development, Konica
Minolta. “We are honored to again be named a market leader in this area by
Quocirca, which recognizes our success in providing integrated IT services as a
reliable partner for digital workplaces.”
The report also focuses on Konica Minolta’s comprehensive
services-led portfolio, including the employment of remote diagnostics,
security services that proactively monitor for potential vulnerabilities, and
artificial intelligence to support deployed hardware by automatically
scheduling pre-emptive service calls and just-in-time consumables
replenishment.
Examining Konica Minolta’s cloud-based MPS fleet management
solution, the Quocirca report highlights the lightweight Windows application
that runs at the customer’s site and scans MFP IP addresses, detecting devices
and transmitting public MIB data to the cloud, along with the monitoring of MFP
diagnostics for optimal fleet performance. Also highlighted is Konica Minolta’s
Worldwide Remote Service Platform (WWRSPF) enhanced remote support and security
for devices.
The report also underlines Konica Minolta’s continuously
evolving assessment approach to providing solutions and services, including a
range of tiered TCO assessments, environmental assessment and review of
device-centric document security issues. Also highlighted are the assessment of
customer print needs and recommendations for workflow automation, network
security, print optimization and information management.
Quocirca also examines Konica Minolta’s end-to-end security
portfolio, which spans print and document security, IT security, physical
security (cameras), compliance and risk management. It looks at Konica
Minolta’s managed print security services with the provision of outsourced
monitoring and management of print devices and systems - including device
security profile management, vulnerability scanning and intrusion detection,
and print policy enforcement.
One of Konica Minolta’s key strengths, according to the
report, is its use of innovative solutions (hardware, software, and services)
to support the needs of hybrid working. Also praised are Konica Minolta’s
Managed Application Services (including Workplace Hub Core, Workplace Hub Smart
and MarketPlace ), and its Intelligent Information Management (IIM) solutions.
Read Quocirca’s Managed Print Services 2022 report here.
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