Africa’s Global Bank, the United Bank for Africa (UBA) has launched a modern and future-forward Experience Centre in Abuja, Nigeria.
The new UBA Experience Centre, which was unveiled recently,
is situated at the Transcorp Hilton Hotel Abuja, and is a one-stop-shop which
would provide guests and visitors with a first-class experience of the banks’
offerings across various channels and touch points.
According to a statement, UBA’s Group Chairman, Mr. Tony
Elumelu, inaugurated the Experience centre during the annual Group Chairman’s
Forum which was attended by the bank’s executive management team in Abuja.
Elumelu explained that as always, the bank has been
consistent in introducing numerous innovative products and services with
customer satisfaction in mind.
“UBA has invested significantly in cutting edge technology
in a bid to boost its overall services to customers and meeting their needs at
every touch point. “The UBA Experience Centre is a further demonstration of the
bank’s unalloyed commitment to ensuring premium services as well as reaffirming
its customer focused culture globally,” Elumelu said.
Also speaking, the Group Managing Director, Mr. Oliver Alawuba said the new experience centre would go a long way towards complementing the bank’s offerings to customers visiting the hotel and beyond. He assured customers that the bank would continue to be the flagship of innovations in the African banking space.
The state of the art centre at the iconic flagship
hospitality brand has a Holographic Receptionist and self-service kiosk, as it
also offers Instant Card Dispensing as well as cash withdrawal and cash deposit
services.
In addition, the UBA Experience Centre provides lounge and
coffee station for visitors, interactive screen displays for products and
services and other entertainment menus and free WIFI to access UBA services.
“UBA is at the forefront of banking innovations and recently
celebrated the 4th year anniversary of its awarding winning Chat Banker, LEO.
Since its inception in 2018, Leo has extended its services to various platforms
from Facebook and WhatsApp where it was first launched, and now to services on
Apple Business Chat’ for IOS on iPhone and iPad. LEO will also serve as the
holographic receptionist at the UBA Experience Centre,” it added.
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