- Meta debuted a feature that lets users connect their Facebook and Instagram accounts to Amazon so they can more easily buy goods promoted on their feeds.
- "For the first time, customers will be able to shop Amazon's Facebook and Instagram ads and check out with Amazon without leaving the social media apps," Amazon said.
- Over the past year, Meta has been improving its online ad system with artificial intelligence, which has helped lift overall sales despite a tough digital ad market.
Meta doesn't want you to leave its popular mobile apps when making that impulse Amazon purchase.
The company debuted a new feature allowing users to link
their Facebook and Instagram accounts to Amazon so they can buy goods by
clicking on promotions in their feeds.
"For the first time, customers will be able to shop
Amazon's Facebook and Instagram ads and check out with Amazon without leaving
the social media apps," an Amazon spokesperson said in a statement.
"Customers in the U.S. will see real-time pricing, Prime eligibility,
delivery estimates, and product details on select Amazon product ads in
Facebook and Instagram as part of the new experience."
Meta is looking for new ways to bolster ad revenue after
Apple's iOS privacy changes in 2021 made it more difficult for social media
companies to target users. The update was a major blow to Meta's business and,
alongside a brutal digital ad market, pushed the stock down 64% last year.
But following three straight quarters of revenue declines,
the business has bounced back this year, lifting the stock by more than 160%.
Meta has pointed to its hefty investments in artificial intelligence as a key
technology that's helped it land retailers looking to serve customers targeted
promotions.
Stuart McMullin, client solutions manager for e-commerce at
Meta, said on LinkedIn that the new shopping service "was a long process
in the making and a huge deal." He was responding to a post from Maurice
Rahmey, co-CEO of digital marketing agency Disruptive Digital, who described
the rollout as "the most significant ad product of the year" and
compared it to a similar partnership between Pinterest and Amazon.
"While additional details are still scarce, this
partnership could be a massive revenue opportunity for Meta, Amazon and most
importantly, advertisers," wrote Rahmey, who was previously a Facebook
client solutions manager.
Amazon has been ramping up its ad business for several
years, luring spending by brands and small businesses looking to improve their
placement on the company's apps. Amazon said last month that sales in its
online ad business grew 26% from a year earlier in the third quarter to $12.06
billion.
By partnering with Amazon, Meta can make it easier to allow
shops to sell goods on Facebook and Instagram without creating custom
storefronts on those apps.
Meta provided some details about the new feature on Tuesday
on a support page titled "Purchase with Amazon without leaving Facebook or
Instagram."
"For a more seamless shopping experience from an ad on
Facebook and Instagram, you can choose to link your Meta and Amazon
accounts," the page says. "You can check out with Amazon without
leaving Facebook or Instagram, and experience more relevant ads."
Rahmey told CNBC that the agreement shows "these two
walled gardens are kind of coming together."
Amazon's online ad business has traditionally been more like
Google's in that it's "intent-based," meaning customers search with
keywords to find the items they want, Rahmey said. Meta has more of a
"discovery-based" model in which people can receive targeted ads
without searching, he said.
"Amazon can start to extend their reach and help
merchants find new customers that maybe haven't searched for them," Rahmey
said. "I think it's a win-win for everybody."
He noted that Pinterest has gotten a sales boost the past
few quarters after its deal with Amazon.
Still, Rahmey said some questions remain about the
partnership, such as how the revenue sharing will work and how merchants will
choose where their ads run.
"If I'm an Amazon seller, am I going to go in and check
a box that says 'sell on Meta,' and then it just runs out there?" Rahmey
said. "Or, if I'm a Meta advertiser, can I choose to send my potential
customers to buy on Amazon instead of to my website or to other shops for
example?"