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    Thursday, February 15, 2024

    SA: MTN Extends SuperFlex Packages Beyond February 29

    MTN has confirmed that it will continue offering its SuperFlex packages beyond 29 February 2024.

    South Africa’s second-largest mobile network operator first announced MTN SuperFlex in September.

    MTN SuperFlex is an online, SIM-only, month-to-month tariff plan that offers unlimited voice and SMS messages with a large data bundle.

    Packages start at 10GB for R299 per month

    However, the terms and conditions state that SuperFlex is a promotion that will only be available until 29 February 2024.

    It Is not unusual for operators to launch new products like this as a promotion.

    Operators are required to file any adjustments to their permanent tariffs with the industry regulator, Icasa.

    Launching a new service as a promotion allows operators to quickly cancel or amend it if it doesn’t work.

    Or, in the case of uncapped plans like SuperFlex, pull it off the market if there is a large amount of abuse that MTN’s systems fail to detect and block.

    For example, MTN makes clear that SuperFlex is intended for individual consumers. It is not designed for a business to run their office line on or send out masses of SMS notifications.

    Fortunately, the risks that could have led to SuperFlex being scrapped do not appear to have materialised.

    “Due to the positive response from the market, MTN will be extending the offer beyond February 2024,” MTN SA chief sustainability and corporate affairs officer Jacqui O’Sullivan told MyBroadband.

    “The extension will include a lot more enhancements, improvements, new and exciting features. Customers should expect more details on this offer in the next coming weeks.”

    MTN already added the ability to use an existing number with SuperFlex a month after launching the product.

    Functionality MTN said was still in the works at the time includes support for eSIMs.


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