However, mastering two-way radio communication requires some basic training for employees. To assist with that training process, here are some simple tips for improving team communication when using two-way radios.
Set Up a Role for Each Channel
One of the top tips for maintaining easy communication is to assign each channel to a specific role. For example, on construction sites, supervisors could use one channel to communicate with workers, while another channel could be for communication exclusively among supervisors.
Additionally, supervisors should set up private channels for sensitive or confidential information. If using private channels is not the best practice for your team, you can train your staff to use code words. For example, using “code red” for medical emergencies and “code blue” for maintenance issues helps the employees know what protocol to follow.
Do Regular Check-Ins
Check-ins should be a part of your team’s daily tasks. The first check-in should happen when each employee gets their radio turned on for the day. A quick check confirms that everyone can hear each other and that the radios’ batteries are charged and working.
The second check-in should happen when each employee gets to their designated work area. Depending on the jobsite or work area, employees need to validate they are able to get adequate signal where they are.
You can use repeaters for extended coverage for large worksites, such as expansive hotel grounds. Otherwise, the benefits of using two-way radios for hospitality won’t be as effective.
These check-ins also serve as opportunities to ensure all employees know their communication protocols and radio etiquette.
Minimize Radio Traffic
One of the most important tips for improving team communication with two-way radios is minimizing radio traffic. Employees should be using two-way radios only when they need to be listening and responding. In most industries, especially in construction, safety is a priority and exactly the reason employees should keep the lines of communication free.
Moreover, employees should reduce unnecessary communication to conserve radio battery life. Supervisors should train employees to have backup batteries on hand and make sure they are charged for the day’s tasks.
Supervisors and employees communicating with each other in any industry is vital for day-to-day operations. Set up your company for communication success by investing in two-way radios and following these best practices.