Ifesinachi Okpagu, Chief Marketing Officer of Heirs Insurance Group, expressed the company's pride in this significant recognition. "We are proud to receive this award – an affirmation of our mission to transform the insurance industry and create value for our customers," Okpagu stated. "This recognition encourages us to keep pushing boundaries."
Since its inception, Heirs Insurance Group has shown a strong commitment to making insurance more accessible to a wider audience. The Group leverages a range of digital-first channels to achieve this, including an intuitive chatbot, a convenient USSD service, a user-friendly mobile app, and Nigeria's first dedicated insurance experience center. These initiatives aim to provide easy and reliable access to insurance for everyone.
Beyond accessibility, Heirs Insurance Group is also dedicated to improving insurance education and literacy across the country. In 2024, the Group launched Africa's first web series focused on insurance, aiming to demystify the industry for the general public. Additionally, its Heirs Insurance Essay Championship specifically targets students and their families, fostering a deeper understanding of insurance from a young age.
Heirs Insurance Group operates as the insurance subsidiary of Heirs Holdings, a leading pan-African investment company with a diverse portfolio spanning 24 countries and four continents. With an expanding retail presence and a comprehensive omnichannel digital approach, Heirs Insurance Group effectively serves both corporate and individual clients throughout Nigeria.