According to a statement issued by Dana Air’s Media and
Communications Manager, Kingsley Ezenwa, Dana Air will now be available on
Email Contact@flydanaair.com, Phone: 01 2809888, and on WhatsApp 07051190363 to
attend to all calls, mails and chats 24/7
”Having reviewed the number of mails, calls and chats that
we receive on a daily basis and the time that we receive these messages and
requests, we decided to introduce this to cater to the needs, requests and
inquiries of our guests 24/7. ”
”We understand that some of our guests might be busy while
some might have unexpected changes in plans and would require timely
modifications, updates, etc. At whatever time in the day they require our
assistance, we’ve got them all covered.”
”This is also part of the promise we made to our guests
earlier in the year, to offer improved customer relations and guarantee
customer satisfaction across the board and we are delighted to have been able
to achieve this for our guests.”
Recently, the airline announced a Flexible No Change Fee
policy to gift its customers free modifications of up to two times when made 2
hours before their flight and 10% base fare discount on all web bookings.
Dana Air operates with a mixed fleet of 9 aircraft and daily
flights from Lagos to Abuja, Port Harcourt, Owerri, and Enugu.
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