Kanene Obiajulu
Based on most recent public intervention in the Integrated Marketing Communications (IMC) industry matters, Osamede Uwubanwmen, President of the Advertisers Association of Nigeria (ADVAN), can be deemed to have a dim view of advertising agencies.
In an undisguised dismissive interview with Brand
Communicator, an IMC-focused publication, Uwubanwmen described agencies as
“just one vendor” out of many, an echo of the sneering “Eleyi”.
The interview, perhaps expectedly, brimmed with blames. Of
course, none went in the direction of ADVAN. In addition, it contained no
little chest-thumping, thrown in to amplify the worth of his interventions, as
a way of projecting agencies as inconsiderate and unbending.
In the main, Uwubanwmen and ADVAN are unhappy that the newly
revitalized Advertising Regulation Council of Nigeria (ARCON) is finally taking
the business of advertising as seriously as it should be.
Uwubanwmen and a few business-as-usual cohorts are in a the
wrong headed disagreement that advertising agencies are desirous of a more
robust industry and healthier individual businesses by insisting on adherence
to the provisions of the Advertising Regulatory Council of Nigeria’s
Advertising Industry Standard of Practice (AISOP) in relationship with their
clients.
“When I was elected President of ADVAN the first thing what
I did was to use my first one month to meet with all the Presidents and the
Excos of other associations because I felt we could reach a middle point,
especially with the Heads of Advertising sectoral Groups (HASG). My thought was
that we should lay down our arms.
“The last time we met, it seemed some attendees were in a
warlike mood as someone forcefully declared that the Advertising Industry
Standard of Practice (AISOP) has come to stay, and added that only a court
order can stop AISOP. It was not conciliatory in any way,” said the ADVAN
President.
Easy to see that Uwubanwmen believes that a law that had
been enacted before his emergence as ADVAN leader should be changed just
because a new sheriff ( his majesty Osamede Uwubanwmen) had come to town.
It is no surprise that the ADVAN President and the
association he leads have remained red-eyed since AISOP was issued. AISOP’s
primary objectives are to ensure mutual agency-client respect, eliminate unfair
advantage, unethical inter-agency competition and inequitable policies among
stakeholders in Nigeria’s advertising and marketing communications ecosystem.
The framework straddles policy of agency engagement, payment
terms and mode, media rates and commission, disengagement protocol, audience
measurement and dispute resolution among others.
Somewhat predictably, of all AISOP’s provisions, the one
that got ADVAN’s goat-and still does-is the 45- day payment policy, which
replaces the previous practice under which clients pay agencies -in the best
case-between 90 and 120 days. In case the stipulated payment period is
exceeded-as it frequently was under the old arrangement, AISOP provides for the
payment of a certain percentage as default penalty to agencies to enable them
to afford their own lenders’ default charges.
The lengthy payment period of before was accompanied by the
grind of reinvoicing when invoices went missing-not an uncommon occurrence.
This means agencies would start invoicing all over again, lengthening the
waiting period of their own suppliers, including media organizations whose
lifeblood is advertising revenue. But agencies could do nothing in a
relationship that is more oppressive or abusive and one in which the victim
could be easily ditched, forcing it to carry on as though things went on
swimmingly for fear of being blacklisted
Uwubanwmen and ADVAN continue to argue that agencies need to
understand their clients better, as what AISOP provides for is impossible
because of the peculiarities of each industry their clients operate in.
But you have to ask if the industries do not have
equivalents in South Africa, Kenya and the Western World where they have
regulations on payment similar to AISOP, making payment periods infinitely
elastic and crushing not just the business of the agencies but also those of
many stakeholders like the media.
The ADVAN’s President does not come across as someone who
wants agencies to stand with their heads raised when relating with their
clients because he thinks very little of them. He prefers to have their heads
droop and hands-behind-backs like hostages posing for photos their abductors
need to use as proof of life. The evidence is available in the concentrated
condescension borne by his words in the interview.
“I was talking to an Executive Director and he was lamenting
that all the agencies they invited for a pitch had an extremely similar
template. The creative director in agency A moves to agency B in two years’
time and as he leaves, he takes the template there.
The same thing is replicated everywhere as they move
aggressively in search of greener pastures. When you sit down at presentations,
you virtually hear similar things from all the agencies. If you tell them, let
me pay you this amount of money, they will say no, AISOP says you should pay me
N1 million or N1.5 million for the one-hour presentation. And they will still
talk about intellectual property,” he said with barely disguised disgust.
Similar is different from the same. That has to be said. In
addition, who within the industry has cried out that his intellectual property
was stolen? I will wait for him to answer.
That he is unhappy at the possibility of agency owners
reaping more dividends from their investments is there to see, but he tried to
dress it up as a personal crusade for improvement in the industry.
“Even when they grab all the money, it hardly makes any impact
across the industry as most executives and middle-level managers receive
crumbs, and with little training. It seems the comfort zone remains only for
the Directors and agency owners who are massively obsessed with buying
properties in the US, Europe, and Canada. No industry can grow this way,” he
said.
No industry can grow if clients take inordinately long time
to pay players for services or end up not paying, as is common.
The ADVAN President accusing others of not being
conciliatory is a bit rich, given the quote above. The mind from which those
words came is more hawkish than dovish.
Uwubanwmen insists that who even pays the Piper not only
dictates the tune but legislates on what the Piper must wear, where he must
stand and weather he lives or dies.
The AISOP was not written at the speed of a postcard
message. It was the product of calls by industry figures for regulation of what
was essentially an ethics-free trade zone. It took time to put together got the
endorsement of Heads of Advertising Sectoral Groups (HASG) comprising of the
Association of Advertising Agencies of Nigeria (AAAN), Experiential Marketers’
Association of Nigeria (EXMAN), Media Independent Practitioners Association of
Nigeria (MIPAN), Outdoor Advertising Association of Nigeria (OAAN), and
Broadcasting Organization of Nigeria (BON), as the best thing to happen to the
advertising sector. ADVAN is the only member frothing. Why? Because it seeks to
retain its unfair advantage.
Kanene Obiajulu, a marketing communications professional, lives
in Lagos
