It has just been a day since the Google Pixel 7 and Pixel 7 Pro launched and there are already complaints from early owners about faulty scrolling on the Pixel 7 Pro.
The display on Google’s top flagship reportedly has a
“sticky” and inconsistent scrolling experience for some owners.
Users took to Reddit(opens in new tab) to report their new
Pixel 7 Pro’s display and touchscreen problems. One said the touchscreen
“constantly sticks on the backstroke of your finger when flicking to scroll.
Not to mention the massive increase in keyboard fumbles when typing”. Other
Pixel 7 Pro owners mention it feels inconsistent to scroll on the display of
the phone — at some points it moves really fast.
Many have commented on the threads on Reddit(opens in new
tab) reporting similar issues. The touchscreen issue is apparently even more obvious
when compared to older Pixel phones. However, the problem seems limited to the
Pro unit right now.
On my own Pixel 7 Pro review unit, I did notice that the
touchscreen sometimes was extra sensitive and my thumb would accident
ally shoot off a command I didn’t intend. Small and quick
movements on the display were slightly jumpy and erratic in nature. But these
instances were few and far between, and I did not notice the same scrolling
issue that people reported.
Not the first Pixel 7 Pro display problem
This is not the first display issue that's been reported for
the Pixel 7 Pro. Just recently, it was found that the display on the Pro is
using up a lot more power at higher brightness levels that is affecting the
battery life.
The Pixel 7 Pro has a Quad HD+ display with a 120Hz refresh
rate. It’s possible that the higher refresh rate feels a lot more snappier when
upgrading from an older Pixel. But that doesn’t explain why it is inconsistent
while scrolling.
Luckily, there could be a fix in sight. Some users said that
a system update fixed the issue for them, while a handful mentioned that the
problem seemed to persist even after the update.
A question of quality control
This is not the first time Google has run into problems with
their phones right after launch. The Pixel 6’s display was found to be
flickering when the phone was powered off just a few weeks after release.
The Pixel 6 series also had its fair share of slow
fingerprint sensor complaints, which the company seems to have now fixed on the
Pixel 7 and 7 Pro. The new Pixels didn't do very well in our battery test
results, either.
To be fair, Apple also dealt with initial teething trouble
with the iPhone 14 series. The iPhone 14 Pro camera was found to be “rattling
and shaking” on certain social media apps, amongst other problems. Apple ironed
out some of these issues with various updates.
If you have just bought or are about to buy a new Pixel 7 or
7 Pro — we would recommend installing all the updates immediately. Once you buy
a new Pixel, there is already an initial update that you will need to do while
setting up.
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