The institute's annual Digital News Report published on
Monday, which this year is based on surveys of nearly 100,000 people across 47
countries, offers a picture of the hurdles news media faces in lifting revenue
and sustaining business.
Newsrooms globally are working to address a new challenge
with generative artificial intelligence, as tech giants and startups like
Google and OpenAI build tools that can offer summaries of information and
siphon traffic from news websites.
But the report found that consumers are suspicious about the
use of AI to create news content, particularly for sensitive subjects such as
politics.
According to the survey, 52% of U.S. respondents and 63% of
UK respondents said they would be uncomfortable with news produced mostly with
AI. The report surveyed 2,000 people in each country, noting that respondents
were more comfortable with behind-the-scenes uses of AI to make journalists’
work more efficient.
“It was surprising to see the level of suspicion,” said Nic
Newman, senior research associate at the Reuters Institute and lead author of
the Digital News Report. “People broadly had fears about what might happen to
content reliability and trust.”
Concerns about false news content online rose by three
percentage points from last year, with 59% of survey respondents saying they
were worried. This figure was higher in South Africa and the U.S. at 81% and
72%, respectively, as both countries hold elections this year, the report said.
Another challenge facing news organizations is the general
unwillingness of audiences to pay for news subscriptions. Following some growth
during the pandemic, 17% of respondents across 20 countries said they paid for
online news, a figure that has been unchanged for the past three years, the
report said.
A significant proportion of news subscribers in the U.S.
were also likely to be paying discounted rates due to trials or promotions,
with 46% paying less than the full price for their subscriptions.
TURNING TO ALTERNATIVES
News influencers are playing a bigger role than mainstream
media organizations in delivering the news to users of popular online platforms
like TikTok.
In a survey of more than 5,600 TikTok users who said they
used the app for news, 57% said they mostly paid attention to individual
personalities, versus 34% who said they mainly followed journalists or news
brands.
The findings show that newsrooms need to build a direct
relationship with their audiences while also “strategically using the platforms
to connect with people who are trickier to reach, like younger audiences,”
Newman said. “We see that these influencers have a bigger role on the
platforms.”
Vitus “V” Spehar, a TikTok creator with 3.1 million
followers, was one news personality cited by some of the survey respondents.
Spehar has become known for their unique style of delivering the top headlines
of the day while laying on the floor under their desk, which they previously
told Reuters is intended to offer a more gentle perspective on current events
and contrast with a traditional news anchor who sits at a desk.
The Digital News Report surveyed people in the U.S., UK,
France, Argentina and Brazil, asking them to name up to three mainstream or
alternative accounts they follow for the news.
The top 10 individuals cited by respondents in the U.S. are
most known for offering political commentary rather than original
newsgathering, the report noted. These personalities included Tucker Carlson, a
former Fox News anchor, Joe Rogan, who hosts the top podcast on Spotify and
David Pakman, a progressive talk radio host.
The Reuters Institute for the Study of Journalism is funded
by the Thomson Reuters Foundation, the philanthropic arm of Thomson Reuters.
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