Recognizing the increasing digitalization of cross-border movement and citizen interactions, SAP highlighted the growing interest among governments in leveraging innovative technologies like Artificial Intelligence to boost efficiency and enhance national security.
To expedite its innovation agenda and better serve the evolving and intricate demands of both travelers and citizens, VFS Global is implementing SAP S/4HANA Cloud Public Edition alongside other advanced SAP solutions.
Zubin Karkaria, Founder and CEO of VFS Global, expressed his enthusiasm for the partnership, stating, "We take great pride in partnering with SAP as a leading and trusted technology and AI company. By combining our deep expertise in visa, consular, and citizen services with SAP’s world-class solutions, we empower governments to enhance efficiency, strengthen security, and enable seamless mobility for millions of travelers around the world."
Echoing this sentiment, Christian Klein, CEO of SAP SE, affirmed the transformative potential of the collaboration. "With SAP solutions at its core, VFS will be able to leverage the latest innovations to become an even stronger partner for governments, travelers, and citizens worldwide."
Reinforcing its commitment to technological advancement in support of governments and diplomatic missions globally, VFS Global has also selected the SAP Business Technology Platform and the SAP Business Data Cloud solution. These technologies will enable VFS Global to deliver sophisticated, AI-powered solutions to its clientele and drive significant operational improvements across its worldwide network.
Michael Nilles, a member of the VFS Executive Board and Chief Digital and Technology Officer, emphasized the synergistic impact of the alliance. "By combining the strengths of VFS Global and SAP, we are elevating cross-border mobility and citizen services to the next level. Strategically, this positions us as a leading force in shaping the future of GovTech and TravelTech, powered by technology and AI innovations that benefit governments, travelers, and citizens worldwide."
This collaboration signifies a major step towards integrating advanced AI capabilities into the core of citizen and travel-related services, promising a future of more efficient, secure, and seamless experiences for individuals navigating international borders and accessing government services.