In a statement posted on its official X account on Friday, OPay described the circulating claims as “false, malicious, and misleading.” The company emphasized that all customer accounts and deposits remain safe and fully accessible, and that its operations continue without disruption.
“These claims are entirely false, misleading, and fabricated,” the statement read. “OPay continues to operate normally — financially strong, and committed to providing secure, reliable, and innovative payment and financial services to millions across Nigeria.”
The fintech highlighted its regulatory compliance, noting that it operates under the supervision of the Central Bank of Nigeria (CBN) and that customer deposits are insured by the Nigeria Deposit Insurance Corporation (NDIC). “As a licensed institution, OPay maintains strict adherence to regulatory standards, transparency, and customer protection,” the company said.
In addition to reassuring customers, OPay issued a warning to those spreading the false information, indicating that legal action could be taken. “We urge anyone spreading such claims to desist and anyone with verifiable proof that funds were removed from their accounts without their authorization to present it,” the statement added.
The clarification follows reports of brief access issues on the OPay app on Tuesday, which were resolved within minutes. The company reiterated the importance of relying solely on official communications from verified OPay platforms.
“Disregard misinformation and rely only on updates from OPay’s official verified social media handles and website,” the statement advised.
OPay has urged users to remain cautious of unverified posts and reiterated its commitment to safeguarding customer funds and maintaining operational stability.