The company was taking the first step but not the last to
address the concerns, Smith told a conference organised by think tank Bruegel
in Brussels.
Microsoft wants to listen and act on the complaints, he
said.
"It really starts by giving more options to European
cloud providers. So if there's a company that has a data center but wants to
run solutions in its cloud PBX data center, we're creating more options for
them to do so with our software, because that's what they've been asking
for," he said.
Smith said the changes include allowing cloud service
providers to offer Windows as a complete desktop operating system, providing
longer-term price protection and revising licensing terms.
The company found itself on the EU competition enforcer's
radar again after German software provider NextCloud, France's OVHcloud and two
other companies filed complaints about Microsoft's cloud practices.
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