"This kind of artificial intelligence we're talking
about right now can sometimes lead to something we call hallucination,"
Prabhakar Raghavan, senior vice president at Google and head of Google Search,
told Germany's Welt am Sonntag newspaper.
"This then expresses itself in such a way that a
machine provides a convincing but completely made-up answer," Raghavan
said in comments published in German. One of the fundamental tasks, he added,
was keeping this to a minimum.
Google has been on the back foot after OpenAI, a startup
Microsoft is backing with around $10 billion, in November introduced ChatGPT,
which has since wowed users with its strikingly human-like responses to user
queries.
Alphabet introduced Bard, its own chatbot, earlier this
week, but the software shared inaccurate information in a promotional video in
a gaffe that cost the company $100 billion in market value on Wednesday.
Alphabet, which is still conducting user testing on Bard,
has not yet indicated when the app could go public.
"We obviously feel the urgency, but we also feel the
great responsibility," Raghavan said. "We certainly don't want to
mislead the public."
Recently, Microsoft has announced a multimillion-dollar
partnership with ChatGPT maker OpenAI to unveil new products. Google, on the
other hand, is working to develop Bard while also investing heavily in other AI
startups.
The services that Google's Bard and ChatGPT would offer are
similar. Users will have to key in a question, a request, or give a prompt to
receive a human-like response. Microsoft and Google plan to embed AI tools to
bolster their search services Bing and Google Search, which account for a big
chunk of revenue. © Reuters
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