This step is to support the Independent National Electoral
Commission (INEC), in its patriotic commitment, towards the conduct of
hitch-free elections in Nigeria.
In a notice signed by the Executive Vice Chairman, NCC,
Prof. Umar Danbatta, the toll-free number 622 is the second-level complaints
centre through which consumers of telecommunications services are allowed to
make calls directly to the Commission, to resolve issues concerning their
telecommunications services, which the service providers are unable to do.
However, NCC said in consideration of the critical nature of
this election and to alleviate emergent issues that may arise at the voting
centres, or any parts of Nigeria thereof, it (commission) has considered it
expedient to dedicate the toll-free number 622 to accommodate all types of
complaints on Election Day.
The commission said this is with a view to resolving such
issues by contacting and conveying such to relevant agencies, authorities, or
organisations for timely resolution.
The telecoms regulator said the 622 Election Incident
Monitoring Centre would be manned by top management officials of the NCC. It
added that the hotline is open to the public from 8.00 a.m. to 6.00 p.m. during
the Presidential and National Assembly elections.
NCC urged members of the public invited to take advantage of
the Election Incident Monitoring Centre Hotline, 622.
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