Meta Platforms launched its latest generation mixed reality headset, the Quest 3, earlier this month. The Mark Zuckerberg-led company, which currently dominates the market for Augmented Reality and Virtual Reality devices, is now lowering the minimum age for Meta Quest account users from 13 years to 10 years.
With the latest development, parents can set up parent-managed Meta accounts for children aged 10 and 12 years on Meta's Quest 2 and Quest 3 headsets, starting later this year. Meta says it will not show ads to users in this age group. Also, apps that are rated safe for kids will be recommended.
Over the past year, Meta has slowly moved the age
restrictions for its virtual reality apps lower to reach younger audiences. In
April, the company said it would allow people under 18 to use Horizon Worlds,
its virtual reality-based social network, which appears to have many young
users. Horizon Worlds will remain restricted to users 13 and older, as reported
earlier by The Verge.
In its blog post, Meta said it was making the age change to
the Quest headset “to give families even more ways to use and enjoy Meta
Quest.” It added that it was committed to “building safe, positive experiences
for young people.”
Technology use by teenagers and children has long been a
contentious issue. Last month, the United States surgeon general, Dr. Vivek
Murthy, issued a public warning about the risks of social media to young people,
urging a push to fully understand the possible “harm to the mental health and
well-being of children and adolescents.” He also called on policymakers to
limit young people’s access to social media to help protect children and their
privacy.
Virtual reality is a relatively new field and its risks are
still emerging. But harassment, assaults, bullying and hate speech already run
rampant in virtual reality games, which are part of the metaverse, and there
are few mechanisms to easily report the misbehavior, researchers have said.
As concerns have heightened, regulators have taken action.
The Federal Trade Commission recently intensified its crackdowns on tech
companies for violating a federal children’s privacy law. That law, called the
Children’s Online Privacy Protection Act, requires sites and apps directed at
young people to obtain consent from a parent before collecting personal details
— like an email address or precise location — from a child under the age of 13.
Meta and its platforms have been of particular concern to
regulators. Last month, the F.T.C. said it was considering action to bar Meta
from profiting off the data of young people on all of its platforms — including
Instagram and Horizon Worlds — and that the company’s “recklessness” had put
young users at risk. Meta subsequently asked a federal court to block the
agency’s proposed action.
The age change for the Quest headset comes as building a
virtual reality-based version of the metaverse has become crucial to Meta’s
future. Mark Zuckerberg, the company’s founder and chief executive, has spent
the past two years shifting his social networking business to the metaverse.
Last year, he spent nearly $14 billion to expand Reality Labs, the company’s
arm that is devoted to building hardware and developing the metaverse.
The high costs of trying to turn the metaverse into a
mainstream business have spooked Wall Street, causing Meta’s stock to plunge
last year. Enthusiasm for the metaverse has also waned over the past year, as
more technologists have flocked to the rise of artificial intelligence with the
release of chatbots like ChatGPT. Mr. Zuckerberg has similarly pushed to
incorporate A.I. into Meta’s products.
But he has also said he remains intent on the metaverse. In
a companywide meeting last week, Mr. Zuckerberg assured employees that he was
committed to his virtual reality and augmented reality plans and that it would
be a long haul toward realizing his vision.
Lowering the minimum age requirements for the company’s
Quest headset could help familiarize younger audiences with the metaverse,
similar to how Facebook initially started on college campuses in 2004, so that
they would be more likely to continue using the technology as they grow up.
Meta is likely seeking to integrate itself into young
peoples’ lives, following a strategy used by other gaming companies, including
Roblox, Microsoft with its Minecraft game, and Epic Games, the maker of
Fortnite. Those games have a combined user base in the hundreds of millions,
many of whom are under the age of 35.
“What we have seen is Meta, based solely on business
imperatives, continually lowering the age of their virtual reality products and
doing so without any evidence that these things are safe for young people,”
said Josh Golin, the executive director of Fairplay, a nonprofit children’s
advocacy group. “It’s beyond the pale and clearly driven by the fact that they
are trying to compete for a market, not driven by kids’ needs.”
Meta is working to assure regulators that it will provide
parental controls to keep young users safe when using the device, said the two
people with knowledge of the company’s plans who spoke on condition of anonymity.
Some of those include time limits, parent-managed controls over content or apps
and privacy settings that will not allow other people using Horizon Worlds the
ability to follow preteens without approval from them or their parents.
The company said it would use data from preteens who
experiment with the Quest headset to deliver an “age-appropriate experience,”
but will not serve ads to the age group. Parents can also delete their
children’s profiles and associated data.