Similar to OpenAI's ChatGPT, Amazon Q users can talk to the
chatbot like it's a human.
Marketing professionals, project managers, and sales
representatives at companies that use AWS can prompt Amazon Q to draft emails,
summarize reports, and write blog posts, according to Amazon.
IT professionals and developers can use Amazon's chatbot to
conduct research, code new features, troubleshoot bugs, and build applications
on Amazon's cloud servers.
The AI chatbot can connect to services like Gmail, Google
Drive, Microsoft Teams, and Slack for additional data.
"We think Q has the potential to become a work
companion for millions and millions of people in their work life," Adam
Selipsky, the chief executive of Amazon Web Services, told the New York Times
in an interview.
Amazon Q is currently available to AWS users in select parts
of the US. One tier costs $20 a month per user; another tier that includes
extra features for technical staff costs $25 a month per user.
Amazon Q is the latest competitor to a growing family of AI
chatbots big tech companies have launched over the past year. Last November,
OpenAI launched ChatGPT. In early February, Microsoft unveiled its new
AI-powered Bing search engine. In March, Google made its AI chatbot, Bard,
available to the public.
Amazon's chatbot comes as the company seeks to cash in on
the AI hype. In April, Amazon announced Bedrock, a generative AI toolkit that
includes a range of machine learning models. In September, Amazon unveiled its
plans to invest $4 billion into Anthropic, an AI startup.
Amazon didn't immediately respond to Business Insider's
request for comment.