Folake Ani-Mumuney, Group Head of Marketing & Corporate Communications, stated that the notice pertained to the transition from the existing I-Supplier Platform, which links FirstBank with its suppliers, to a new Cloud-based Supplier Platform.
This upgraded system aims to enhance supplier management and provide additional features and benefits specifically tailored for vendors.
The bank reiterated that there is no current system upgrade affecting customer applications. All banking systems, customer transactions, and service channels are fully operational, ensuring that clients receive uninterrupted service.
FirstBank reassures its customers of its steadfast commitment to seamless and reliable banking operations, emphasizing that the enhancement of the vendor platform will not impact customer-facing systems.