Certification affirms global standards in quality management, client service, and operational excellence
Coronation Registrars Limited, a subsidiary of Coronation Group, has achieved a landmark distinction as the first and only registrar services company in Nigeria to obtain the ISO 9001:2015 Quality Management System (QMS) certification—an internationally recognised seal of excellence in operational and service delivery standards.
The certification underscores the company’s dedication to client-centric processes, continuous improvement, and world-class governance structures, positioning it at the forefront of Nigeria’s evolving capital market infrastructure.
Raising the Bar in Quality and Compliance
ISO 9001:2015 is the global benchmark for quality management systems, focused on risk-based thinking, performance-driven metrics, leadership responsibility, and operational consistency. Coronation Registrars’ successful certification represents more than compliance—it signals a deep-rooted culture of discipline, innovation, and long-term value creation.
Following an independent, comprehensive assessment of its policies, control systems, client engagement processes, and strategic execution, the certification validates the company’s commitment to excellence across all touchpoints.
“Our ISO 9001:2015 certification is not merely a milestone—it is a public declaration of our commitment to excellence at every point of contact,” said Oluseyi Owoturo, Managing Director/CEO of Coronation Registrars. “It affirms the discipline underpinning our operations, the rigour of our service culture, and our relentless focus on creating value for our clients and stakeholders.”
Mr Kunle Sadare, Chief Operations Officer, Digital Jewels; Mr Tokunbo Taiwo, Group Executive Director/CTO, Digital Jewels; Mr Oluseyi Owuturo, MD/CEO, Coronation Registrars Limited; and Mr Obinna Egbuniwe, Senior Manager, Fintech & Innovation, SEC Lagos Zonal Office—at the official presentation of the ISO 9001:2015 certificate to Coronation Registrars Limited, the first registrar services company in Nigeria to achieve this certification.
Tech-Driven Client Solutions Anchored on Global Standards
The certification is expected to further enhance confidence in Coronation Registrars’ digital service platforms, including:
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Coronation Virtual – A secure, cloud-based solution that enables virtual meetings, real-time voting, and seamless collaboration across geographies. The platform supports listed companies, regulators, and institutional stakeholders with tailored e-governance tools.
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ShareholderLive – A digital interface designed for individual and institutional shareholders to track, manage, and optimise their shareholding portfolios with transparency and data accuracy.
These innovations demonstrate the company’s commitment to leveraging technology to enhance regulatory compliance, accessibility, and shareholder value, especially as Nigeria’s capital markets become increasingly digitised.
A New Chapter in Operational Maturity
According to Olubanke James, Head of Customer Experience at Coronation Registrars, the path to ISO certification involved months of strategic alignment, internal audits, and staff training to ensure system robustness.
“Achieving this certification required months of system refinement, stakeholder engagement, and internal audits. More importantly, it demonstrates that our internal processes meet the world’s most stringent quality standards,” she said.
The certification reflects Coronation’s readiness to scale its services, meet rising regulatory expectations, and support the integrity of shareholder services across Nigeria and beyond.
Reinforcing a Pan-African Vision
As Nigeria’s financial ecosystem grows more sophisticated, Coronation Registrars’ ISO 9001:2015 certification serves not just as a symbol of operational maturity—but as a strategic step in its broader African ambition. The company aims to become the continent’s most trusted registrar services partner, aligned with Coronation Group’s mission to provide transformative financial solutions and build sustainable wealth for generations.