Growing concerns over counterfeit electronics have resurfaced in Nigeria’s consumer market as reports emerge of fake televisions being sold under the guise of a trusted global brand. Recent online videos circulating on social media platforms show unauthorized individuals repackaging non-genuine television sets in cartons and labels bearing the LG brand, raising serious questions about consumer safety and product authenticity.
LG Electronics Nigeria has clarified that these televisions are not produced, supplied, or distributed by the company or any of its accredited dealers. According to the company, the counterfeit products pose significant risks to buyers, ranging from poor performance and short lifespan to potential electrical hazards. Consumers who unknowingly purchase these products are also left without access to LG’s official warranty, after-sales service, or technical support.
Reacting to the development, the company expressed strong concern over the implications for households and individuals who may fall victim to the deceptive practice. Moses Osime, Public Relations Manager at LG Electronics Nigeria, emphasized that safeguarding consumers remains a core priority for the brand. He noted that LG is committed to maintaining high standards of quality and safety and is troubled by any activity that undermines customer trust or puts families at risk.
How to Protect Yourself:
- Only buy LG TVs from authorized LG dealers and retail outlets.
- Check for original LG factory seals, correct model details, serial numbers, and official warranty cards.
- If a price seems too good to be true, it probably is.
- Register and verify your LG product at https://www.lg.com/africa/support/product-validationhttps://www.lg.com/africa/support/product-validation or contact our customer service team.
The company reaffirmed its dedication to working with consumers and relevant stakeholders to curb the spread of counterfeit electronics in the market. LG Electronics Nigeria also commended customers who remain vigilant and report suspicious products, stressing that public awareness plays a critical role in tackling the issue.
As counterfeit goods continue to challenge the Nigerian electronics market, LG advises consumers to purchase products only from authorized dealers, carefully inspect packaging and serial numbers, and verify authenticity through official channels before completing any purchase. The company says it will continue to keep the public informed while upholding its commitment to quality, safety, and long-term consumer trust.
For more information and to verify your product, visit https://www.lg.com/africa/support/product-validation.
Watch: How to Spot a Real LG TV