Financial technology firm OPay Digital Services Limited has dismissed reports claiming that its offices in Lagos and Abuja were sealed by the Nigeria Revenue Service over alleged tax non-compliance.
The company described the reports circulating on social media and several online platforms as false and misleading, insisting that its operations across the country remain fully functional.
In a statement released on Thursday, OPay said its offices nationwide are open and that services to customers, merchants and partners continue without any disruption.
“Our attention has been drawn to recent reports circulating online claiming that our offices in Lagos and Abuja were sealed by the Nigeria Revenue Service over alleged non-compliance with Value Added Tax and Company Income Tax obligations under the Nigeria Tax Act 2025,” the company said.
“Our offices across Nigeria, including Lagos and Abuja, remain open and fully operational, and we continue to serve our customers, partners and merchants without disruption.”
Company Insists It Meets Tax Obligations
The fintech firm stressed that it complies fully with all applicable tax obligations and regulatory requirements in Nigeria. According to the company, it maintains a transparent relationship with relevant government agencies to ensure its operations align with statutory standards.
OPay said the notice that sparked the reports was misinterpreted. It explained that the communication referenced in the reports stemmed from an industry-wide directive issued by the tax authority to payment service providers.
The directive, according to the company, asked operators to separately display certain statutory charges on their platforms to enhance transparency and make reconciliation easier.
The company noted that the instruction was directed at the broader payments industry and was not targeted specifically at OPay.
Industry Directive Misconstrued
OPay said suggestions that the directive indicated unpaid taxes were incorrect and misleading.
“The notice referenced in the reports arose from a recent industry-wide directive by the Nigeria Revenue Service requesting payment platforms to distinctly separate certain statutory charges on their applications for easier reconciliation and transparency,” the statement said.
“This administrative clarification affects multiple operators across the industry, not OPay alone.”
The company added that portraying the issue as a tax enforcement action against OPay misrepresents the facts.
Concern Over Selective Reporting
OPay also criticised what it described as the selective singling out of the company in reports concerning a directive that affects several payment service providers.
According to the firm, such reporting could damage its reputation despite its record of regulatory compliance and cooperation with authorities.
“Such reporting not only distorts the facts but also appears calculated to undermine the reputation of a company that has consistently demonstrated strong compliance, transparency and cooperation with regulators,” the statement added.
Commitment to Nigeria’s Digital Economy
The company reaffirmed its commitment to supporting Nigeria’s digital financial ecosystem by providing secure and inclusive services to millions of users across the country.
OPay urged the public to disregard the claims circulating online suggesting that the company had shut down operations or had its offices sealed.
“For the avoidance of doubt, the information currently circulating online suggesting that OPay is shutting down or our offices have been shut down should be disregarded, as it does not reflect the true situation,” the company said.
It added that it remains focused on expanding access to digital financial services while maintaining compliance with all regulatory requirements in Nigeria.