Technology company Nokia on Wednesday unveiled an AI-powered tool that generates messages for industrial workers, including warnings about faulty machinery based on real-time data and recommended ways to boost factory output.
The tool, "MX Workmate", will expand on Nokia's
existing communications technology used by industrial clients by harnessing
generative AI large language models (LLMs) to write human-like text, the
company said in a statement.
These could include early warnings about machine failure
along with recommended actions for repairs, solutions to boost production
quality and rates, or dealing with accidents at factories, Stephane Daeuble,
Head of Enterprise Solutions Marketing at Nokia, told Reuters.
The Finland-based gear maker already supplies 4G and 5G
technology that allows in-house communications or helps industrial companies
connect to data from machine sensors, among other uses.
"Now the idea is we have an assistant that's there to
help the worker make sense of all this data," Daeuble said, adding that
Nokia is rolling out the tool as manufacturers grapple with a shortage of
qualified staff.
Made popular last year by ChatGPT, generative AI can create
human-like content, and while its regulation is in its early stages, many
experts say it can raise legal or ethical concerns.
Nokia's tool is compliant with operational technology (OT)
regulations, but it may take time for companies to trust the
"forward-looking" tech, which first needs proper testing and
fine-tuning to work across industries, Daeuble said.
While some aspects are still in the research phase,
including tackling AI hallucination, the tool "needs to be accurate, clear
and right. And it needs to be traceable and moderated," he said, adding
there would be initial safeguards such as a person validating the AI prompts.
"Maybe a year, a year and a half, before we see first
real implementation," he said.
Nokia will showcase the tool's first versions at the Mobile
World Congress in Barcelona in late February.
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