Alongside this prestigious accolade, the Bank also received the Best Website Award, earning an outstanding score of 201 points for its interactive and user-friendly digital platform. Access Bank's total score of 380 points highlights its superior performance across various digital channels, including its website, web portal, mobile application, and social media presence.
Commenting on the recognition, Amaechi Okobi, Chief Communications Officer of Access Holdings PLC, said, “We are honoured to receive the Best Digital and Best Website Awards at this year’s Digital Jurist Awards. At Access, our focus on digital innovation is driven by our commitment to deliver seamless, secure, and customer-centric solutions across all touchpoints. This recognition validates our ongoing efforts to enhance our digital platforms, making financial services more accessible and efficient for our customers. We thank Phillips Consulting for recognising our efforts and will continue to raise the bar in digital excellence.”
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| L-R: Adebowale Shonekan, Head, Network Communications (Group & Subsidiaries), Access Bank Plc; Chukwudi Amadi, Team Lead, Digital Communications, Access Holdings Plc; Ezinne Nwene, Team Member, Digital Communications, Access Holdings Plc, receiving the Best Digital Commercial Bank award from Abbas Babagana, Chief Technical Officer, Federal Ministry of Communications & Digital Economy at the Digital Jurist Awards held in Lagos… recently. |
Phillips Consulting has established itself as a key development partner for Nigerian financial institutions and various organizations with an online presence. Utilizing its proprietary Digital Jurist platform, the firm has performed evaluations of digital touchpoints across multiple sectors, including financial services, insurance, telecommunications, and government agencies, for the past 17 years.
Initially launched as Web Jurist®, the platform was transformed into Digital Jurist to better assess the expanding array of digital channels in the modern digital economy. The evaluation framework of Digital Jurist considers numerous factors such as user experience, accessibility, performance, functionality, security, customer service, support, marketing, and content engagement across digital platforms.
These accolades further solidify Access Bank’s position as a leader in digital banking, complementing recent honors such as the 2024 Best Digital Bank and Best Mobile Banking App awarded by World Finance, as well as Best Mobile Banking App and Best Digital Bank from The Digital Banker Awards, and Best Digital Banking Initiative at the Global Retail Banking Innovation Awards 2024.