Olufemi Adeyemi

Nigeria’s rapidly expanding food service industry is undergoing a major transformation as digital payment infrastructure reshapes how restaurants, quick-service operators and food entrepreneurs manage transactions, access finance and grow their businesses.

A new industry report by fintech company Moniepoint revealed that the adoption of real-time payments, business management platforms and data-driven financial solutions is helping drive efficiency across Nigeria’s $11.09bn food service market.

The report, titled “What It Takes to Feed Nigeria Every Day: The Payment Story Behind Its Food Service Industry,” examined the evolution of the sector over four decades and highlighted how technology is moving food businesses away from traditional cash-based operations towards a more connected and transparent commercial ecosystem.

According to the study, digital infrastructure has addressed some of the sector’s longstanding challenges, including delayed settlements, payment verification difficulties, cash management risks, limited access to credit and poor visibility into business performance.

“The sector’s most persistent payment problems, including settlement delays, unreliable confirmation, unchecked theft and inaccessible credit, have been resolved by real-time digital infrastructure, turning food commerce into an $11.09bn market in 2025,” the report stated.

Nigeria’s food service industry has expanded significantly beyond conventional restaurants and roadside eateries. The sector now includes food delivery companies, cloud kitchens, technology-driven restaurants and digitally managed food enterprises.

The market is projected to grow further, reaching an estimated $19.31bn by 2030, according to projections referenced in the report.

Payments Becoming the Backbone of Food Business Operations

The growing importance of digital payments is no longer limited to accepting customer transactions. Industry operators are increasingly integrating payment systems with inventory tracking, procurement, accounting and financing decisions.

“The real competitive question today is how deeply that payment infrastructure is woven into the way the business actually runs day to day,” Group Chief Executive Officer of Moniepoint Inc., Tosin Eniolorunda, said.

“Payments are connected to inventory, inventory to recipes, recipes to procurement, procurement to credit, and credit to growth plans,” he added.

For many years, food businesses in Nigeria depended heavily on cash transactions, a model that created operational difficulties, particularly for companies managing multiple locations.

The report noted that operators frequently experienced problems such as delayed payment confirmation, difficulties tracking revenue, risks associated with handling large amounts of cash and limited access to accurate business information.

Although bank transfers reduced dependence on physical cash, they also introduced challenges. During busy periods, businesses often struggled with manual payment verification, slowing down service delivery during peak seasons such as Christmas, New Year celebrations and Eid festivities.

Digital payment platforms have increasingly solved these challenges by offering instant transaction confirmation and creating reliable records of business activity.

For small and medium-sized food businesses, these transaction records are becoming valuable financial assets, helping them demonstrate revenue patterns and improve their chances of accessing formal banking services.

Digital Records Opening Doors to Credit

Access to finance has remained one of the biggest obstacles facing small businesses in Nigeria. Many food entrepreneurs have struggled to obtain expansion capital because traditional lenders often rely heavily on collateral requirements, such as property ownership.

The Moniepoint report noted that many food businesses generate consistent daily sales but remain unable to secure loans because financial institutions lack sufficient information about their cash flows.

Digital payment histories are beginning to change this situation by providing lenders with alternative indicators of business performance.

Instead of relying solely on physical assets, financial technology platforms can analyse transaction patterns, sales records and business activity to assess creditworthiness.

The report also highlighted that women play a significant role in Nigeria’s food service industry, accounting for 86.8 per cent of businesses in the accommodation and food services sector, making it one of the country’s most female-dominated industries.

Improved access to digital financial services could therefore create greater opportunities for women entrepreneurs seeking to expand their businesses.

Restaurants Becoming Digitally Managed Enterprises

Beyond payments, digital tools are changing how food businesses handle daily operations.

Moniepoint said platforms such as Moniebook and Orda are enabling restaurants and food operators to combine payment processing, inventory management, procurement and reporting within integrated digital systems.

The report described modern restaurants as “mini-factories”, where managing ingredients, production costs, sales information and operational efficiency is increasingly essential to profitability.

By linking payment records with inventory data, businesses can monitor stock movement, reduce waste, identify losses and make better decisions about purchasing and pricing.

The integration of payment and management tools is expected to help smaller food operators move beyond survival-based operations and build businesses capable of scaling to multiple locations.

Cashless Adoption Accelerates Across Food Businesses

The adoption of digital payments in Nigeria has grown rapidly as consumers and businesses increasingly embrace electronic transactions.

Moniepoint reported that food and beverage businesses represent the second-largest merchant category on its platform, following retail.

The company also recorded a 2,823 per cent increase in quick-service restaurant terminal usage as more businesses adopted cashless payment options.

The report showed that transaction activity in the food sector typically reaches its highest point during lunch hours, between 1 p.m. and 2 p.m., while evening transactions have grown significantly compared with early morning periods.

Online food delivery businesses show different patterns, with customer activity remaining strong later into the night as consumers increasingly rely on digital ordering platforms.

Despite its growth, Nigeria’s food service sector remains highly fragmented, with thousands of small operators serving communities across the country.

The report concluded that digital infrastructure is helping these businesses become more visible, measurable and connected to the wider financial ecosystem, creating new pathways for growth, investment and long-term sustainability.