By Padili Mikomangwa
COVID-19 limited nearly all of the region's tourism
industries
Earlier this year, tourism data showed the performance was
down 87 per cent
If there is one thing that East Africa is widely known for,
it is definitely its exotic nature scape extending from rivers to lakes, and
across the East African Rift Valley. It is with no doubt tourism is one of
Tanzania's - indeed East Africa's - major forex earners and contributors to the
economy.
Tourism is also one of the major employers in East Africa,
holding nearly 7 per cent of employment in the region according to information
from the East African Community making up of Tanzania, Kenya, Uganda, Rwanda,
Burundi and South Sudan.
Arguably, East Africa has some of the most iconic and the
world celebrated attractions. From the dense forests in Volcanoes National Park
to the magic and outstanding work of nature in the Ngorongoro Conservation area
in Tanzania, the region is endowed with scenic and exotic wonders of
nature--wildlife as well as waterfalls, lakes and mountains.
All these areas accumulate billions of shillings in tourism
revenue that are fueled back to the respective economies. Unquestionably, the
tourism industry has taken a hit due to the coronavirus pandemic across the
region. As data from the United Nations World Tourism Organization pointed out
earlier this year, tourist arrivals were down by 87 per cent -- an indication
of how the virus has held hostage one of the most vital veins of the region's
economy. With these challenges the industry has comprehended the underlying
potential for its maximum growth and is moving in the right direction to
synergize efforts to bolster the industry.
For instance, according to the International Growth Center
(IGC) 2017 publication, there are much more things to improve in the Rwandan
and Ugandan tourism industries, within the categories of actors, consumers,
distribution intermediaries and service providers--as well as three separate
value chains, leisure and business.
It is with no doubt the direct service providers offer the
largest opportunity for employment in each chain, such as in Tanzania the
sector offers more than 600,000 direct and indirect jobs, but the IGC argues
that "it is the distribution intermediaries--global tour operators, travel
management companies (TMCs), destination management companies (DMCs),
convention bureaus, professional conference organizers (PCOs), and so on--that
mostly control the sector's upgrading potential, by facilitating links with end
markets.
The EAC pins the tourism sector as a crucial operation for
the economy, arguing that it contributed an average of 17 per cent to export
earnings and its contribution to GDP is significant standing at around 10 per
cent. East Africa has the ability to remain the most vibrant hotspot for
tourism in Africa particularly with the EAC spirit of unity propagated by
member states it is up to the individual countries to levitate their tourism
potential collectively.
Efforts weighed by East Africa towards tourism
In Tanzania, several efforts have been put in place to bring
more visitors to the country's vibrant attractions. This includes developing a
more appealing and modernized branding, "unforgettable Tanzania",
improving travel means--which has been translated through the establishment of
different travel routes by the national flight carrier, Air Tanzania, to India,
China, Nigeria, and Comoros.
Further, Tanzania is forging partnerships with the UAE via
the Emirates flight flag, which is widely known for its superb air travel
service. Also, through sports tourism, Tanzania is hosting the world's highest
obstacle course race at the summit of Africa's highest mountain--Mount
Kilimanjaro.
Another major player in the tourism sector in East Africa,
Rwanda, an upcoming ICT hub of East Africa, has concentrated efforts on
conference tourism through 'meetings, incentives, conferences and exhibitions
(MICE) events.
According to IGC, the government of Rwanda has made an
emphasis on conference tourism, using a contract with the World Bank to
"the Business Tourism Company as a consultant to provide strategic
oversight and help create the Rwanda Convention Bureau (RCB). The RCB has
doubled the number of association meetings in Rwanda in two years and is
attempting to increase delegate spending from $245 per day to closer to the
global average of between $600-650.
Rwanda has gone a step further and promoted its tourism
attractions on the world stage, through sports via its 'Visit Rwanda' tagline
on England's Premium League football clubs.
The EAC core objectives compel the countries to bring
collective efforts to promote their industry and share benefits as they come.
So far, the EAC treaty (under Article 115) has shown partner states can
undertake and develop collective and coordinated approaches to the promotion and
marketing of quality tourism into and within the community (EAC).
Hence, the entire concept of coordinating policies in the
tourism industry to establish a framework of cooperation is vital, as it will
promote the equitable manner of benefit-sharing.
As Tanzania, Kenya and Uganda share a certain portion of
tourist attractions, particularly Mount Kilimanjaro, Lake Victoria (Uganda),
there is a need to develop a "common code of conduct for a private and
public tour and travel operators, standardize hotel classifications and
harmonize the professional standards of agents", according to the EAC.
Despite hiccups facing the region's tourism industry such as
poaching and wildlife habitat loss, stiff competition from relatively cheaper
attractions, negative travel advisories from notable sources and inadequate and
inefficient infrastructure, there is hope for the sector.
Building tourist confidence is primary, particularly in
taking health protocol measures and the safety of tourists; investing in the
value chain to bring about valuable outputs, funding the development of
accommodations to make them more sustainable and environment-friendly, and
digitising certain processes.
As the entire world understands the meaning of cooperation
and partnership, even the sustainable development goals have clearly stipulated
the vitality of partnerships, the East African community stands to draw
billions from tourism if it utilizes the region's tourism marketing strategy in
a smart way.
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