Italy's data protection agency set out a list of demands on
Wednesday which it said OpenAI must meet by April 30 to address the agency's
concerns over the ChatGPT chatbot and allow the artificial intelligence service
to resume in the country.
Almost two weeks ago Microsoft-backed OpenAI took ChatGPT
offline in Italy after the authority, known as Garante, temporarily restricted
its personal data processing and began a probe into a suspected breach of
privacy rules.
In a statement on Wednesday Garante laid out a set of
"concrete" demands to be met by the end of this month.
"Only in this case.. the authority will suspend the
provisional restrictions on the use of the data of Italian users ... and
ChatGPT will once again become accessible in Italy," it said.
OpenAI on Thursday welcomed the agency's move.
"We are happy that the Italian Garante is reconsidering
their decision and we look forward to working with them to make ChatGPT
available to our customers in Italy again soon," a spokesperson told
Reuters.
Italy was the first western European country to curb
ChatGPT, but its rapid development has attracted attention from lawmakers and
regulators in several countries.
Many experts say new regulations are needed to govern artificial
intelligence (AI) because of its potential impact on national security, jobs
and education.
The authority said OpenAI is required to inform users in
Italy of "the methods and logic" behind the processing of data
necessary for ChatGPT to operate.
The watchdog also asked OpenAI to provide tools to enable
people whose data is involved, including non-users, to request the correction
of personal data inaccurately generated by the service or its deletion, if a
correction is not possible.
OpenAI should also allow non-users to oppose "in a
simple and accessible manner" the processing of their personal data to run
its algorithms, Garante said.
It also asked the company to introduce by the end of
September an age verification system capable of excluding access to users under
13.
Garante said it would continue investigating potential
breaches of data protection rules by OpenAI, reserving the right to impose any
other measures needed at the end of its ongoing probe.
The Italian move on ChatGPT has piqued the interest of other
privacy watchdogs in Europe which are studying whether harsher measures are
needed for chatbots and whether to coordinate.
Spain's data protection agency has asked the European
Union's privacy watchdog to evaluate privacy concerns surrounding ChatGPT.
In February, the Italian regulator banned AI chatbot company
Replika from using the personal data of users in Italy, citing risks to minors
and emotionally fragile people. © Reuters