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    Sunday, June 28, 2020

    Smile Revamps Data Plan to Boost Customer Experience

    Smile has announced some significant changes to its data plans as a measure to cushion the negative effect of the corona virus on its customers and the nation’s economy.

    On offer, is a range of data plans with that range from Daily, Weekly, Monthly and even Yearly plans. The Daily and weekly offers boasts of varying validity periods of 1 day, 2 days and 7 days. The price tag, in this category, ranges from N300 to N1,500 whilst the data volume is between 1GB and 6GB.

    For the monthly offers, with a validity period of 30 days can be used at anytime of the day or night. The prices range from N1,000 to N18,000 with data volumes is between 1.5GB and 100GB.

    The validity period for the BumpaValue plans offer three options of 60 days, 90 days and 120 days with data volume of 50GB, 80GB and 100GB.

    The crowning glory are the 1-year data plans with price range of N8,000, N16,000, N36,000, N70,000 and N120,000 and data volumes of 15GB, 35GB, 90GB, 200GB and 400GB.

    Smile’s resolve to revamp its Data Plans, according to its Chief Marketing Officer, Abdul Hafeez, is to lessen the burden on families whose wards have been taking online classes at home and businesses whose workers have been working remotely by availing them the most competitive data offers in the market. “We are revamping all our data plans offering the BestValue, and can be used anytime of the day” Hafeez surmised.

    A cross section of customers on the Smile network have already commended the company for introducing more value, anytime use and greater affordability through the revamped data plans. To Oluseyi Balogun, a Smile customer based in Anifowose Area of Ikeja, the revamped data plans will help cushion the biting effect of the inclement economic times. 

    He gave kudos to Smile for always looking out for the best interest of its customers. Ngozi Madukor, an undergraduate in one of the Higher Institutions in Lagos opined that the revamped data plans is pocket friendly and exactly what is needed by the teeming Nigerian youths whose disposable income is daily being challenged by contending needs.

    Hafeez, while noting that the range of the revamped data plans on offer are unsurpassed in the value, further explained that the revamped data plans are very robust, wide ranging and versatile. Each offering is tailor-made for both individual and corporate users. He urged forward-looking customers and prospects alike to embrace any of their preferred offerings and savor the benefits inherent in any of the revamped data plans.

    Market watchers are unanimous in their view that Smile is continuously innovating to beat the existing market benchmark all in a bid to provide products that will serve their customers’ best interest in the present turbulent market landscape. They urged the company to continue to innovate so as to always meet the demands of their customers and consumers.
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    Item Reviewed: Smile Revamps Data Plan to Boost Customer Experience Rating: 5 Reviewed By: BrandIconImage
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